Support & Help

 We are here to ensure you have the best possible experience using the Daily Walk in the Word app. If you encounter issues, have questions, or need guidance, this page will help you get the support you need quickly and clearly. We are here to ensure you have the best possible experience using the Daily Walk in the Word app. If you encounter issues, have questions, or need guidance, this page will help you get the support you need quickly and clearly. 

If something in the app is not working the way you expect, this section will help you quickly identify and resolve common issues. 

App Not Loading or Running Slowly
• Close and reopen the app
• Restart your device
• Check your internet connection
• Make sure you’re using the latest version 

Difficulty Signing In
• Confirm you are using the correct email
• Reset your password from the login screen
• Log out and log back in
• Ensure your subscription is active, if applicable 

Devotional or Scripture Not Displaying
• Refresh the page
• Navigate back to the Home screen
• Clear your browser cache (web app only)

If the issue continues, feel free to reach out using the contact information below.

If you have questions about your subscription or billing details, this section will help guide you through the most common concerns. 

Subscription Activation Issues
• Ensure your payment method is up to date
• Confirm the email on your receipt matches your app login
• Try logging out and logging back in to refresh your account status 

Managing Your Subscription
• You can upgrade, downgrade, or cancel your subscription through your app store
• Changes may take a few minutes to update inside the app
• If you don’t see the update, restart the app 

Payment Questions
• For missing receipts or payment confirmation
• For failed or declined payment attempts
• For questions about charges or renewals

Please reach out to us with your name, email used for the app, and a brief description of your issue.

If you need personal assistance, we are here to help. Our support team is committed to responding as quickly as possible. 

Email Support
For questions, technical issues, or billing concerns, email us at:
support@dailywalkapp.com 

When you contact us, please include:
• Your full name
• The email you use to log into the app
• Your device (iPhone, Android, or Desktop)
• A brief description of the issue
• Screenshots if possible

Providing this information helps us resolve your request faster.

We value your voice. If you have ideas that could improve the Daily Walk in the Word experience, we welcome your feedback. 

Share Your Suggestions
• New features you would like to see
• Improvements to existing features
• Ideas to enhance devotionals, navigation, or community engagement 

How to Submit Feedback
Email us at:

feedback@dailywalkapp.com 

Your input helps us continue building a stronger, more meaningful platform for all users. 

While Daily Walk in the Word is designed to offer spiritual encouragement and devotion, it does not provide crisis counseling or emergency response services. 

 If you are experiencing an emergency or mental health crisis, please contact:
• 911 (United States)
• Your local emergency number
• 988 Suicide & Crisis Lifeline — available 24/7
• Local pastoral care or trusted clergy 

Daily Walk in the Word should be used for devotional guidance only. Please seek immediate professional support if you are in danger or facing a crisis situation. 

 Here are a few additional resources to help you get the most out of Daily Walk in the Word: 

 Guides & Tutorials
• How to navigate daily devotionals
• How to bookmark scriptures
• How to manage your account settings

Community & Updates
Stay connected for news, updates, and feature announcements.
• Follow us on social media
• Check for in-app notifications
• Visit our homepage for announcements

 As the app grows, we will continue adding tools and resources to support your spiritual journey.